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Let’s talk about phone numbers on mobile sites

Sep 17 2014

We need to have a talk about phone numbers on our mobile sites. This is such a small change, but when left out, it causes a major inconvenience for your users.

I’m talking about when phone numbers on a website aren’t tapable. Often the HTML is so that mobile operating systems cannot select the phone number alone and you are forced to remember/recite or write down the actual number.

So, when you put a phone number on a website, don’t just use any old element, use a link with the tel protocol.

So, you links look like this:

<a href="tel:+14168342343">416-834-2343</a>

You can put whatever you want inside the link – just like normal links!

<a href="tel:+14168342343">Call me Maybe? <img src="hehe.gif"></a>

This is better for your users, better for business owners and better for the site’s SEO. Win-win-win.

That’s all, please help me in spreading this best practice by sharing this article.

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